The bill
What Gratias costs, line by line.
The October bill of the Hôtel des Tilleuls, as you would receive it. Staff pay nothing. Guests see the fee before paying.
Estimate your hotel's bill. Start from the Hôtel des Tilleuls and change the figures. The bill recalculates.
Ordered once, at set-up. 20 contactless and QR cards at €29.00 come to €580.00. In tens. One currency per bill. Amounts exclusive of tax.
Four figures, set in advance.
When the hotel covers the service fee, it is rebilled as one monthly total, never thank-you by thank-you.
What hotel managers ask us.
A person from the Gratias team replies. No automated follow-up. Write to us
Who receives the money from a thank-you?
The person the guest chose. From the moment it is created, the payment is addressed to their wallet, and no thanked sum is held by the hotel or by Gratias. Gratias receives only the service fee, paid on top.
Who pays the service fee?
The guest, on top of the thanks, or the hotel, if it chooses to cover it. It is a hotel setting, and the guest does not choose. When the hotel covers the fees, they are rebilled on its monthly bill as one monthly total, never thank-you by thank-you. Either way, the person thanked receives the same amount.
What does the hotel see of what each staff member receives?
Their monthly total, which the export hands to payroll for their payslip. Never the details of their thank-yous or their guests' messages: these stay with the employee, who shares them if they wish. Management's dashboards count thanks by role.
Do staff pay anything?
No. They receive 100%* of the amount chosen, and their weekly transfer is free. That amount is gross, and the taxes and contributions required by the law of their country still apply.
In which currency is the hotel billed?
In euros for a hotel in Europe, inside the euro area or not, in pounds in the United Kingdom and in dollars in the United States. The figures are the same in all three currencies, exclusive of tax, set in advance and never converted at the day's rate: 9.00 per account per month, 29.00 or 9.00 per card, 1.90 per label printed by Gratias. Thank-yous are paid in the currency the team is paid in, with a 0.90 + 5% service fee in that currency.
Are prices exclusive of tax?
Yes, always. Everything the hotel pays Gratias is exclusive of tax: the subscription, the cards and, when the hotel covers them, the rebilled service fees.
How are cards ordered?
From the management space, in tens, from 10 to 500, with a delivery address. Cards ship from Gratias's stock, with no wait for manufacturing. The price is fixed on the order and appears on the monthly bill, never taken from a thank-you.
Who prints the labels?
The hotel has them printed: the management space provides each label's file, in the hotel's colours, a technical brief for its printer and a guide to applying them. If it prefers, Gratias has them printed and sends them, at €1.90 excl. tax per label.
Does your IT team need to be involved?
No. No connection to your systems and no software to install. The Gratias team opens the hotel, management composes its identity from its own space, and the cards arrive in tens. Groups that want to connect Gratias to their own app have an Integrations space.
What happens when the team changes?
The card stays on the counter and changes holder from the management space, without changing its link; only its label changes. A staff member who leaves receives their balance in a final transfer. Their card, once paused, opens the neutral page of an inactive link.
What does the subscription include?
Every feature. No staff feature is held back behind a plan. The wallet, the guest book, the tax companion and the passport are the same for everyone.
* Neither the hotel nor Gratias keeps anything. Only the taxes or contributions required by the law of the country can reduce the net amount.
Ready to get started?
Create your trial space and watch the bill take shape with your team, in your colours, with no real payment. Or ask the Gratias team for a demo on your own hotel.
Every promise, with the exhibit that proves it, from the guest's receipt to the payroll line.
The file of exhibitsEach hotel receives its bill, in its own currency, and head office reads them side by side.
The head-office console