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What the person who served receives 100%* of the thank-you

Your guests' thanks, handed to the person who served them.

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Your hotel on trial in a few minutes, in your colours, with no real payment.

* Neither the hotel nor Gratias keeps anything. Only the taxes or contributions required by the law of the country can reduce the net amount.

ReceptionConciergeHousekeepingRestaurantBarValet parkingPortersSpaRoom serviceBeach

One product, from the card to the transfer. The guest says thank you, the person receives it, and management sees its team thanked.

One thank-you, from the card to the wallet

The guest holds their phone to the card, chooses €20.00 in their own language and pays €21.90. Amélie receives the €20.00, to the cent.

The guest holds their phone to the service card, or scans its QR code. The page opens in the hotel's colours, in the guest's language. They choose an amount, see the fee before paying, and pay. Amélie receives 100%* of the amount chosen.

  • No app to download
  • The service fee shown before payment: €0.90 + 5%
  • French, English, Spanish and Italian
  • An itemised receipt, to the cent
What you will pay

* Neither the hotel nor Gratias keeps anything. Only the taxes or contributions required by the law of the country can reduce the net amount.

A wallet in each staff member's name

Every thank-you with the guest's note, and the weekly transfer, free of charge.

Each employee has their own space: their thank-yous, each guest's message, their balance. The payout leaves for their account every Friday, free of charge.

  • The guest's message with every thank-you
  • A payout every Friday
  • €0.00 in fees for the employee
  • The details and the messages stay with the employee, who shares them if they wish
The wallet

The card on the counter

Contactless and QR. The name is on a label: when the card changes hands, only the label changes.

A contactless and QR card. Its front takes a label in the hotel's colours, with the person's first name or the team's name. When the card passes to someone else, the hotel changes the label, not the card.

  • Contactless and QR
  • The name on a removable label
  • Handed over and taken back from the management space
  • Cards arrive in sets of ten
What you will pay

Management sees its team thanked

Counts by role and totals for the hotel, never one person's thank-you.

The management space shows the number of thank-yous, the employees thanked and each role's share. Never one person's thank-you.

  • Counts by role, totals for the hotel
  • No screen shows one particular employee
  • The month's exports for accounting
  • The team's cards, handed over and taken back
The management space

Head office reads its hotels, currency by currency

One total per currency, never added together, and each hotel on its own line.

The head office console brings the group's hotels together. Each currency has its own total: euros and dollars are never added up.

  • One total per currency, never added together
  • Each hotel in its own colours
  • Each hotel on its own line, with its headcount
  • Never the details of a thank-you
Hotels and groups

A page in your colours, set up in minutes

Your colour, your background, your shape. Gratias derives the whole page from them, legible by day and by night.

Management chooses its colour, background and shape. Gratias derives the whole guest page from them, legible by day and by night.

  • Your colour, kept exactly as it is
  • A white or tinted background
  • Three shapes: rounded, soft, sharp
  • A page set up in a few minutes
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A history where nothing is erased

Every operation is recorded after the ones before it. A correction is added, and replaces nothing.

Every operation is written after the ones before it: a thank-you, a card handed over, a payout. A correction is added as a new line; it replaces nothing.

  • Every operation dated to the minute
  • A correction is added, nothing is rewritten
  • The documents management submits to its governing bodies
  • No thanked sum is held by the hotel or by Gratias.
Trust

Payroll receives its figures, with no re-keying

The monthly export gives each employee's total for their payslip: a total, never the details of their thank-yous or their guests' messages.

Payroll and accounting

The monthly export gives each employee's total for their payslip: a total, never the details of their thank-yous or their guests' messages.

  • Each employee's total for the month
  • A named document, for the payroll department only
  • Never the details of a thank-you, never a guest's message
  • One export a month, with no re-keying
Payroll and accounting

Commitments
you can verify.

100%*of the amount chosen, for the person who served
€0.00in fees for staff, every week
€0.90 + 5%service fee, shown to the guest before paying
0guest messages read by the hotel without the employee's consent

No thanked sum is held by the hotel or by Gratias. * Neither the hotel nor Gratias keeps anything. Only the taxes or contributions required by the law of the country can reduce the net amount.

Ready to get started?

Create your trial space and explore Gratias with your team, in your colours, with no real payment. Or ask the Gratias team for a demo on your own hotel.

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What you will pay

€9.00 excl. tax per staff account per month. Staff pay nothing.

The bill
Set-up

The Gratias team opens the hotel, management composes its identity, and the cards arrive in tens.

Set-up